Telecom, Technology & Privacy
Panag & Babu’s Telecom, Technology & Privacy team has assisted several technology companies,
intermediaries, global banks and fintech companies to navigate regulatory challenges stemming from
the intersection of law and technology. We help traditional businesses move online, increase their
market presence by leveraging technology to expand their digital footprint, and achieve last mile
connectivity with end-users, regardless of customer proximity or infrastructure.
Our clients include both established Fortune 500, NYSE & NASDAQ listed companies as well as
technology start-ups which are founder-led. We work closely with business to structure their
transactions, business operations, products and services in a manner that balances commercial
concerns with regulatory compliance.
We often consult with financial and securities market regulators on emerging areas of regulation and
technology so as to ensure that our clients are updated and aligned to evolving regulation as law
catches up with technological advancements. Our knowledge of regulatory trends and evolving
practices enables us to anticipate how regulatory changes could impact our clients’ businesses. Our
team has worked closely with credit rating agencies, healthcare and pharma giants, software service
providers, messaging platforms, biometric KYC solution providers, smart devices, peer to peer
lending platforms, online marketplaces and exchanges to structure operations in a manner that avoids
triggering licensing requirements and avoid intermediary liability. We have also advised on bespoke
queries regarding intermediary liability, enforcement of electronic contracts, algorithmic trading
and countering algorithmic bias, regulation of artificial intelligence and issues relating to
We also advise on a range of data privacy issues associated with the fintech sector, such as
concerns relating to handling of KYC data, banking secrecy, big-data analytics, anonymization,
establishing consent frameworks to enable use of customer data, data localization, cybersecurity
incident management, and responding to queries and access requests from regulators.
We also assist with transactional privacy-related challenges arising out acquisitions and business
transfers, such as those relating to migration or acquisition of customer data, as well as
analytical data based on underlying personal information. We have advised clients on bespoke queries
specific to challenges arising in the banking, airline, hospitality, and healthcare sectors.